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Terms of Sale
Payment Methods Shipping
Information
Status of Orders, Billing, and Account Receivable
Open Account Credit Terms
All orders are subject to acceptance. For more
information regarding terms and privacy please go to our
Stockroom e-Store.
We require PREPAYMENT with your order.
Payment may be made by credit card, money order or check as noted below.
Written confirmation or Purchase Order is required. All
items are FOB point of shipment.
All claims for shortages, defects, or non-conforming
goods must be made by the Buyer within five (5) days of receipt
of the goods. No claims made after the expiration of such period will
be allowed.
If you order more than 1 of an identical item you may be entitled to a
discount for quantity. Since each custom-made order varies greatly, we
evaluate each order on an individual basis to determine any applicable
discount.
For all returns, the Buyer must obtain a written return
authorization from Arista Flag Corporation. All items must be returned to us
in original packing materials. Cost of shipping returned items is the
responsibility of the customer.
Payment Methods
You can remit payment by check, money order, in cash, or
by Visa, MasterCard, or American Express. Checks must clear your bank before items are
released.
For all orders for Custom-made, Special Order, or Non-stock Items when
paid by credit card, we
will process your credit card for authorization and payment at the
time that you place your order. We will require that you submit a
Credit Card Authorization Form with the Quotation or Sales Order
that we issued for your order.
Shipping Information
Please indicate date desired on all orders. We take
pride in our fast efficient service. Most custom-made orders will be shipped within
2 weeks from the time we receive the completed written order and all
necessary artwork. Although we attempt to accommodate requests for an
earlier shipping date, this is not always possible, and may be subject
to additional charges. We will ship by air only if you so authorize.
We cannot, however, guarantee the time of delivery since this is beyond
our control and is the responsibility of the transportation company or
the US Mail.
The cost of shipping custom-made or stock items is
customarily noted on all quotations issued. If you have questions
concerning shipping costs, or wish to be quoted on various shipping
methods or carriers, i.e., UPS, FedEx, Red Label, Blue Label, ground
shipment, etc., please contact us.
Status of Orders, Billing, and Accounts
Receivable
Contact us via phone or fax for direct response on the
status of orders in production, billing, accounts receivable,
statements, or other items.
Open Account Credit Terms
Open account credit terms are extended only to customers
with whom we do ongoing repeat business, who are also well rated by Dun
& Bradstreet, and whose accounts are current.
For approved open account credit customers: Our
payment terms are Net 30 Days. Should our terms be abused, we will
consider rescinding or modifying a previously extended credit line. We
will charge interest on all past-due accounts.
Please be advised that we do not share information
provided to us with any third party. We take special care to make sure
that all account and personal information is held in the strictest
confidence. |
